If your pet is insured and you wish to make a claim please bring in your completed and signed claim form and we will then complete the veterinary part for you; this includes the invoices and medical history.
We kindly ask that clients pay us directly for their pets treatment. This is then reimbursed to the client from the insurance company once the claim has been processed, deducting the excess. Different insurance companies vary on how quickly they process claims.
Some insurance companies are able to process claims online and do not require a form so it is worth phoning your insurance company to ask; this also makes the whole process alot quicker.